Mack Mack


Service501394: ACE/ASIST – Customer View of Process and Interaction

ACE/ASIST – Customer View of Process and Interaction

Learning objectives for all four sessions:

  • To develop and expand your skills and knowledge of ASIST
  • To help build confidence using ASIST effectively on the job
  • To determine when to reach out to Decisiv for system support

The ACE/ASIST Series is taught in four sessions. You must register for each session individually. See Navigator for details.

Training type: VILT

Cost: $25 USD

Training hours: .5

Test-out: No

Prerequisites: Service advisor professional status

Your ability to view this course in Navigator is determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.