COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500788: Mack New Truck – Sales Tools

Mack New Truck – Sales Tools

This job aid reviews the tools available to support sales professionals step-by-step through the IMPACT selling process. After completing this module, you will be able to identify where in the IMPACT sales process the brand proprietary tools are used to move the sale forward.

Training type: Document

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.