Service Advisor Information Systems

Course Number:
500543
Training Type:
In-Person Event
Service Advisor Professional
Training Hours:
2 hours
Cost:
Refer to Navigator
Test-Out:
No

This course serves as an introduction to and overview of the systems used in the service department for the various service roles.

Topics covered include:

  • TDP
  • ASIST
  • eService
  • PHV
  • Aftermarket Sales Kit
  • Impact
  • UCHP
  • Dealer Insights
  • Case-Based Reasoning
  • VDA+
  • Customer Experience Management
  • Premium Tech Tool
  • Warranty Operations Manual

Upcoming Sessions

Session Date Session Format Status
July 29, 2026 In-Person Open
August 26, 2026 In-Person Open
September 30, 2026 In-Person Open
October 28, 2026 In-Person Open
November 11, 2026 In-Person Open
December 9, 2026 In-Person Open
Launch