Claim Job Type Overview

Name: Mack Trucks Academy
Price range: $

Course Number:: 501859-02
Training Type:: Online Class

Training Hours:: Less than 1 hour

This course provides an overview of the different Mack and Volvo warranty claim job types, when each should be used to ensure accurate filing and reduce rework, and details of how to file for each.
Topics include:

Overview of the 11 claim job types
Vehicle Warranty vs. Parts Warranty
Campaign claims (Recall, Service Program, Fleet Involvement)
Breakdown and Extended Coverage claims

Launch