Fleet Warranty training program
- Training Type:
- Curriculum
501859
This curriculum helps fleet personnel through the Mack and Volvo Warranty process, including determining warranty eligibility, selecting appropriate claim types, and using Mack and Volvo systems to submit and manage claims accurately. Participants learn the fundamentals of warranty coverage, claim structure, and the tools required to complete common warranty tasks.
Launch course in Navigator
Curriculum Completion Requirements
| Course Number | Title |
|---|---|
| 501859-01 | Fleet Warranty Overview |
| 501859-02 | Claim Job Type Overview |
| 501859-03 | Introduction to Warranty Tools |
| 501859-04 | Determining Warranty Coverage |
| 501859-05 | Claim Job Types |
| 501859-06 | Claim Status Indicators |
| 501859-07 | UCHP Claims Tabs |
| 501859-08 | Late Claims and Appeals Process |
| 501859-09 | Special Circumstances |
| 501859-10 | Claim Entry Error Messages |
| 501859-11 | IMPACT- Locating Labor Operations |
| 501859-12 | Parts Number Overview |