Communication: Listening to Understand

Course Number:
980238-07
Training Type:
Online Class
Training Hours:
Less than 1 hour

After completing this lesson, you will be able to:

  • Enhance your communication skills by listening on 3 levels: facts, feeling, and values
  • Intentionally suspend judgment while listening to understand other points of view
  • Practice interpreting the emotions and nonverbal cues of others
Launch