Mack Managing the Warranty Process (Virtual Series)
- Training Type:
- Curriculum
501776
This curriculum is designed to accelerate development of warranty skills and knowledge through hands-on practice activities involving the tools and resources (Including Warranty Operations Manual guidance) used in the warranty claim handling process.
** Register for all 3 sessions **
Topics Covered:
• Maximizing tools and resources
• Analyzing warranty scenarios
• Managing claims and schedules
• Communicating with best practices
• Collaborating with internal resources
• Building relationships with external resources
Curriculum Completion Requirements
| Course Number | Title |
|---|---|
| 501776-02 | Mack Managing the Warranty Process: Communication and Collaboration Practices |
| 501776-03 | Mack Managing the Warranty Process: Warranty Claim Scenarios and Solutions |