Mack Triage

This program provides a review of how "triage" can be implemented in the dealership. It is geared especially to those who may be considering adding this highly effective service to their repair process. It covers the benefits of focusing effective diagnostic work at the start of a repair in order to shorten repair times, effectively utilize shop resources and increase customer satisfaction. Contact information is provided for those who would like more details on how to initiate a triage program at their dealership.