Service Advisor Development Plan
How It Works
Each level provides a list of required courses. Complete these courses, and you'll be well on your way to meeting your career goals with a specialized skillset.
Select Your Level:
Mack Service Advisor Professional
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Study Hours
6 hours
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Exam Requirement
Yes
Required Components
| Course Number | Title |
|---|---|
| 500525 | Welcome to Mack: You Make the Difference Curriculum |
| 500830 | Mack Using UCHP How to View Open Campaigns |
| 500829 | Mack Using UCHP How to View Coverage Information |
| 500828 | Mack Using UCHP How to View Campaigns by Dealer |
| 500832 | Mack Using UCHP How to View Repair History |
Mack Service Advisor Master
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Study Hours
18 hours
-
Exam Requirement
Yes
Required Components
| Course Number | Title |
|---|---|
| 501399 | Introduction to ASIST |
| 501400 | The Ultimate Service Advisor |