Mack Mack
New Introduction to the Parts Department Curriculum

New Introduction to the Parts Department Curriculum

New training is now available to jumpstart your understanding of the roles and responsibilities within the Mack Parts Department. The “Introduction to Parts Department” curriculum, course 500758, is a three-part online series created to provide essential knowledge and practical insights for anyone in or aspiring to join the Parts Department.

Here’s what you can expect from each course within the curriculum:

  • 500758-01: Mack Parts Overview
    Explore the structure of the parts department, familiarize yourself with roles and responsibilities, and understand the flow of operations, key products, and standout features.
  • 500758-02: Mack Warehouse, Component Parts, and Function Groups
    Gain insight into the workings of a parts warehouse, stocking methods, and organization strategies to boost efficiency. You’ll also get an overview of essential component parts, function groups, and commonly stocked parts.
  • 500758-03: Mack Roles in the Parts Department
    Discover the critical roles within the Parts Department and gain a practical understanding of the duties and skills needed for each role to help drive departmental success.

Audience:
This curriculum is ideal for all parts roles and any dealership position seeking a deeper understanding of the parts process.

Dive into these courses to build foundational knowledge, enhance productivity, and support your dealership’s success!