Parts ProfessionalIn the fourth video of the Foundation of Continuous Improvement series, learners will explore the concept of Policies and their role in guiding decisions and actions in a dealership setting. Using real-life and dealership-specific examples, this video explains what policies are, why they exist, and how they help ensure fairness, compliance, and consistency in daily operations. Learners will see how policies provide a framework for making informed decisions, maintaining safety, and delivering quality service.