Sales Development Plan
How It Works
Complete the courses in your desired professional segment, and you'll be well on your way to meeting your career goals with a specialized skillset.
Select Your Level:
Foundational Level Development
-
Study Hours
4 hours
-
Exam Requirement
None
Required Components
| Course Number | Title |
|---|---|
| 500780 | Mack New Truck - Onboarding Guide |
| 500524 | Welcome to Mack: Introduction Video |
| 500525 | Welcome to Mack: You Make the Difference |
| 500781 | Mack New Truck - Dealership Tour |
| 500650 | Truck Fundamentals |
New Vehicle Sales Professional
-
Study Hours
57 hours
-
Exam Requirement
Yes
Required Components
| Course Number | Title |
|---|---|
| 501161 | The New Mack Anthem® |
| 501155 | Mack Pioneer™ - Right Truck for the Job |
| 501156 | Mack Pioneer™ - Fuel Efficiency |
| 501157 | Mack Pioneer™ - Safety |
| 501158 | Mack Pioneer™ - Driver Comfort |
Mack MD New Vehicle Sales Professional
-
Study Hours
36 hours
-
Exam Requirement
None
Required Components
| Course Number | Title |
|---|---|
| 500553 | Mack Professional Overview |
| 500552 | Mack Truck Sales Process |
| 500525 | Welcome to Mack: You Make the Difference |
| 500524 | Welcome to Mack: Introduction Video |
| 500526 | Mack MD Series: Built for Growth |
Used Truck Sales Professional
-
Study Hours
34 hours
-
Exam Requirement
Yes
Required Components
| Course Number | Title |
|---|---|
| 500524 | Welcome to Mack: Introduction Video |
| 500525 | Welcome to Mack: You Make the Difference |
| 500549 | Mack Uptime Services |
| 500551 | Mack Financial Services |
| 500624 | Used Truck Sales Professional Training |
Rental Professional
-
Study Hours
6 hours
-
Exam Requirement
None
Required Components
| Course Number | Title |
|---|---|
| 500524 | Welcome to Mack: Introduction Video |
| 500525 | Welcome to Mack: You Make the Difference |
| 500781 | Mack New Truck - Dealership Tour |
| 500650 | Truck Fundamentals |
| 500871-01 | Mack Legacy Product Overview |
Mack Leasing Professional
-
Study Hours
22 hours
-
Exam Requirement
None
Required Components
| Course Number | Title |
|---|---|
| 500785 | Mack Uptime |
| 501764 | Mack Learning MSS: Introduction to the Message Board |
| 501772 | Mack Learning MSS: How to View, Manage and Change Orders in OM |
| 501773 | Mack Learning MSS: How to Submit a Remarketing Request |
| 501770 | Mack Learning MSS: How to Spec a Truck |
Mack New Vehicle Sales Expert
-
Study Hours
8 hours
-
Exam Requirement
Yes
Required Components
| Course Number | Title |
|---|---|
| 501427 | Spec'ing Fundamentals: Mack Bridge Law |
| 501428 | Spec'ing Fundamentals: Mack Transmissions |
| 501429 | Spec'ing Fundamentals: Mack PTOs and Pumps |
| 501430 | Spec'ing Fundamentals: Mack Front Axle and Components |
| 501431 | Spec'ing Fundamentals: Mack Rear Axle and Components |