IMPACT Step 2: Meet

Course Number:
980163
Training Type:
Online Class
New Vehicle Sales Professional Used Truck Sales Professional Mack Leasing Professional
Training Hours:
Less than 1 hour

In this module, we will teach you to engage your buyer and turn potential resisters into avid listeners. Develop rapport and trust while displaying your sincere interest in the buyer.

Course objectives & principles:

  1. Understand you have 19-34 seconds to establish your credibility and convince a buyer that time spent with you will be valuable
  2. Understand that without trust, you can only sell price
  3. Understand that with trust, you can sell value
  4. Understand that if you have positioned yourself and your company well going into the call, your trust factor will be higher from the beginning
Launch