Mack Customer Relationship Management (CRM) Tool

Course Number:
500741
Training Type:
Online Class
Training Hours:
Less than 1 hour

This course will provide an introduction to Customer Relationship Management or CRM and how the Mack CRM tool can assist sales professionals in managing their customers. 

This course will prepare you to:

  • Create new customer records,
  • Plan & track customer communications,
  • Monitor all customer relationship progress, and
  • Share activities & results with managers
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