Mack eService for Technical Support Requests 2

501066
Training Type:
Curriculum
Technical Professional
Training Hours:
1 hour

Upon successful completion of the course, participants will be able to: 

  • Identify what to do before submitting a service request
  • Determine when to submit a service request
  • Follow appropriate guidelines in troubleshooting issues with a vehicle
  • Create a quality service request
  • Add attachments to a service request
  • Close a service request properly
Launch

Curriculum Completion Requirements

Course Number Title
501066-01 Mack eService for Technical Support Requests