Mack Trucks Academy Launches Used Truck Sales Curriculum

In this curriculum, you’ll learn the selling skills you need to be successful, from prospecting and quickly qualifying used truck buyers, to recommending the right truck and overcoming objections, to building a long-term customer relationship and more. 

 After completing the curriculum, used truck sales professionals will be able to follow a defined sales process to help achieve their used truck sales goals, including: 

• Staying informed on their dealership’s used truck inventory 
• Qualifying used truck customers 
• Using checklists to effectively plan their sales day 
• Discussing financing with their customer early in the sales process 
• Overcoming the most common used truck customer objections 
• Executing the handover process for delivery of a truck purchase

Click here to view the curriculum in Navigator.