Customer Service
Customer Service Course List
Indicates course is part of a development plan
eLearning
- 500931: Mack Delivering Positive Customer Experiences
- 500932: Mack Art of Listening and Asking Questions
- 500933: Mack Handling Difficult Conversations
- 500934: Mack Cross-Cultural Communication
- 500935: Mack Managing Unconscious Bias
- 500936: Mack Determining Customer Needs
- 500937: Mack Responding to Customer Needs
- 500938: Mack Building Trust and Enhancing Value
- 500939: Mack Managing Workplace Conflict
- 500940: Mack Maintaining Confidentiality
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.