Sales
Sales Course List
Indicates course is part of a development plan
Document
- 500726: Mack LRe Needs Analysis Form
- 500727: MD Electric Needs Analysis Form
- 500728: Mack Needs Analysis Form
- 500729: Used Trucks Needs Analysis Form
- 500762: Mack – Planning Your Sales Day
- 500763: Mack – Selling on Social Media
- 500765: Mack – Selling Virtually
- 500771: Mack Onboarding Guide for Used Truck Sales Managers
- 500775: Mack Registration Tool (RT) User Guide
- 500776: Mack Connect Registration Job Aid
- 500780: Mack New Truck – Onboarding Guide
- 501376: Mack LR Series (eBook)
eLearning
- 500525: Welcome to Mack: You Make the Difference
- 500526: Mack MD Series: Built for Growth
- 500540: Mack Marketing Leads Program
- 500549: Mack Uptime Services
- 500550: Mack Protection Plans
- 500551: Mack Financial Services
- 500552: Mack Trucks Sales Process
- 500553: Mack Professional Overview
- 500554: Mack Engines
- 500555: Mack® TerraPro®
- 500557: Selling the Mack MD Series
- 500565: Mack Titan
- 500590: Getting to Know the General Freight Customer
- 500604: Introduction to Geotab
- 500607: Mack Axles
- 500608: Mack Suspensions
- 500642: LR Electric Introduction
- 500643: LR Electric Product
- 500644: LR Battery Electric Vehicle (BEV) Safety Training Basics
- 500650: Truck Fundamentals
- 500652: Mack Connected Vehicle Analytics
- 500653: Mack Core Service Contract
- 500674: Selling the Mack Premium Service Contract
- 500675: Mack Fleet Maintenance Manager
- 500721: Mack Range Calculator for Electric Vehicles
- 500722: Mack Ultra Service Agreement
- 500723: Mack Electromobility Charging Infrastructure
- 500724: Mack LR Total Cost of Ownership
- 500730: Mack Emission Standards and What They Mean
- 500731: Mack Introduction to Aerodynamics
- 500741: Mack Customer Relationship Management (CRM) Tool
- 500742: Mack’s Fleet Manager User Guide
- 500760: Mack – Onboarding Guide for Used Truck Sales Professionals
- 500761: Mack – Used Truck Product Knowledge
- 500764: Mack – Qualifying Used Truck Customers
- 500766: Mack – Overcoming Objections
- 500767: Mack – Selling the Value of Used Trucks
- 500768: Mack – Financing Used Trucks
- 500769: Mack – The Used Truck Handover Process
- 500772: Mack Used Sales Managers – Developing Your Team
- 500787: Mack New Truck – Handover Process
- 500791-01: Mack Engines Library
- 500791-02: Selling Mack Engines
- 500847: Mack mDRIVE Transmission
- 500871-01: Mack Product Overview
- 500876: Mack Electric Vehicles Introduction
- 500877: Mack MD Safety Training Basics
- 500878: Mack MD Electric Product
- 500879: Mack Factors to Consider when Selling Alternative Powertrains
- 500931: Mack Delivering Positive Customer Experiences
- 500932: Mack Art of Listening and Asking Questions
- 500933: Mack Handling Difficult Conversations
- 500934: Mack Cross-Cultural Communication
- 500935: Mack Managing Unconscious Bias
- 500936: Mack Determining Customer Needs
- 500937: Mack Responding to Customer Needs
- 500938: Mack Building Trust and Enhancing Value
- 500939: Mack Managing Workplace Conflict
- 500940: Mack Maintaining Confidentiality
- 501538: The Mack Vehicle Registration Process – Overview
- 501539: The Mack Vehicle Registration Process – Bringing the Truck Online
- 501540: The Mack Vehicle Registration Process – Vehicle Registration in VDA+ and Customer Contact Maintenance
- 501541: The Mack Vehicle Registration Process – Depot Management
- 501666: Mack Anthem
- 501667: Mack Interior
- 501668: Mack Granite
- 501669: Mack Pinnacle
- 501741: Mack TSP: Contact List
- 501765: Mack Introduction to TSP and MSS Basics
- 501769: Mack Learning MSS: How to Sell a Stock Truck
- 501770: Mack Learning MSS: How to Spec a Truck
- 980161: Impact U – Fundamentals
- 980162: Impact U – Investigate
- 980163: Impact U – Meet
- 980164: Impact U – Probe
- 980165: Impact U – Apply
- 980166: Impact U – Convince
- 980167: Impact U – Tie It Up
- 980168: Impact U – Next Steps
In-Person
Video
Virtual
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.