Parts
Parts Course List
Indicates course is part of a development plan
eLearning
- 500502: REMACK® Advantage
- 500544: Mack Effective Parts Ordering
- 500642: LR Electric Introduction
- 500643: LR Electric Product
- 500644: LR Battery Electric Vehicle (BEV) Safety Training Basics
- 500645-01: Mack Parts – The Forward Flow
- 500645-02: Mack Parts – the Reverse Flow
- 500645-03: Mack PartsLINQ DFS System and Help Access
- 500650: Truck Fundamentals
- 500758-01: Mack Parts Overview
- 500758-02: Mack Warehouse, Component Parts, and Function Groups
- 500758-03: Mack Roles in the Parts Department
- 500810: Mack Diesel Engine Basics: Module 1
- 500811: Mack Diesel Engine Basics: Module 2
- 500823: Mack Using UCHP: How to Navigate within UCHP
- 500825: Mack Using UCHP: How to Return Parts Submitted on a Claim
- 500844: Mack Managing Obsolescence: Improving Your Bottom Line
- 500931: Mack Delivering Positive Customer Experiences
- 500932: Mack Art of Listening and Asking Questions
- 500933: Mack Handling Difficult Conversations
- 500934: Mack Cross-Cultural Communication
- 500935: Mack Managing Unconscious Bias
- 500936: Mack Determining Customer Needs
- 500937: Mack Responding to Customer Needs
- 500938: Mack Building Trust and Enhancing Value
- 500939: Mack Managing Workplace Conflict
- 500940: Mack Maintaining Confidentiality
- 501052: How to Interpret the VIN of a Mack Truck
- 501271: Mack Core Management: Preventing Profit Erosion
- 501694: Mack Parts Manager Foundation
- 501724: Mack Impact Menu Overview
- 501725: Mack Impact Parts Tab
- 501726: Mack Impact Information Concern Report (ICR)
- 501727: Mack Impact Service Tab
- 501818: Selling DEX
- 501819: Selling Road Choice
- 501820: Mack “It Comes with the Sign”
- 501821: Selling REMACK
Study Guide
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.