Warranty
Warranty Course List
Indicates course is part of a development plan
Document
eLearning
- 500584: Mack Using UCHP: How to Enter a Specification Deviation Claim
- 500642: LR Electric Introduction
- 500643: LR Electric Product
- 500644: LR Battery Electric Vehicle (BEV) Safety Training Basics
- 500650: Truck Fundamentals
- 500831: Mack Using UCHP: How to View the Outstanding Claim Summary List
- 501052: How to Interpret the VIN of a Mack Truck
- 501066: Mack eService for Technical Support Requests
- 501845: Introduction to VDA+ and the Start Screen
- 501846: VDA+ Campaigns Outstanding Campaigns per Vehicle
- 501847: VDA+ Campaigns SCC Performance Dealer
- 501848: VDA+ Customer Database Create a New Customer
- 501849: VDA+ Report Card Entry and Customer Contact Maintenance
- 501850: VDA+ Search Vehicle Function
- 501851: VDA+ Components
- 501852: VDA+ Coverage Information
- 501853: VDA+ Customer Adaptations
- 501854: VDA+ Parameters
- 501855: VDA+ PID Codes
- 501856: VDA+ Variants
- 501857: VDA+ Vehicle Text
- 501858: VDA+ Report Card Entry Registering More than One Chassis
- 501881: Mack Warranty Labor Codes: Anatomy of a Labor Code
- 501882: Mack Finding the Correct Labor Code in Impact
- 501883: Mack Addressing a Missing Labor Code
- 501884: Mack Filing a Claim with Correct Labor Codes
Virtual
- 500507: Mack Warranty Information Systems
- 501673: Warranty Fundamentals
- 501776-01: Mack Managing the Warranty Process: Tools, Systems, and Resources
- 501776-02: Mack Managing the Warranty Process: Communication and Collaboration Practices
- 501776-03: Mack Managing the Warranty Process: Warranty Claim Scenarios and Solutions
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.