Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500625: Used Truck Sales Manager Training

Used Truck Sales Manager Training

During this three-day course, used truck sales managers will learn and develop key skills to elevate their used truck operation, including:

  • Learning a structured sales process to support their team in achieving sales goals
  • Coaching and developing their team to maximize their potential
  • Supporting their sales professionals in navigating financing conversations with their customers
  • Assessing their current used truck operation and identifying opportunities to drive their dealership’s used truck performance

Training type: In-person

Cost: See Navigator

Training hours: 24

Test-out: No

Prerequisites:

All courses within the Mack Used Truck Sales Manager training program

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator fir the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.