Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Service501007-2: Continuous Improvement: The Shortcut to Certified Uptime (For Non-Certified Dealers)

Continuous Improvement: The Shortcut to Certified Uptime (For Non-Certified Dealers)

This course shows dealership employees how using Continuous Improvement (CI) can help them get Certified Uptime Dealer (CUD) certified faster. It explains each of the eight CUD standards and gives simple, practical CI steps that dealerships can start using right away to make the certification process easier.
Upon completion of this course, learners will be able to:

  • Explain how CI supports the CUD certification process
  • Identify the eight CUD standards and understand their role in dealership performance
  • Recognize how starting CI practices today can speed up certification readiness
  • Apply practical, real-world CI strategies to support dealership certification goals

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.