Mack Mack


Service501399: Introduction to ASIST

Introduction to ASIST

This course lays the groundwork for using ASIST within the service process.

Upon completion of this course participants will be familiar with:

  • Basic ASIST navigation and admin set-up
  • ASIST case navigation and anatomy
  • Customer view of the ASIST communication process

Course type: VILT

Cost: $75 USD

Training hours: 1.5

Test-out: No

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.