Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500652: Mack Connected Vehicle Analytics

Mack Connected Vehicle Analytics

Connected Vehicle Analytics (CVA) is a tool to analyze and visualize data gathered from trucks that have Mack proprietary powertrain installed. CVA does not supply real-time data, but it provides historical data that shows how customers’ trucks are performing and where there might be room for improvement. Dealerships can use this information to better support their customers.

At the conclusion of this training, you will be prepared to:

  • Explain the Connected Vehicle Analytics tool and what it offers
  • Identify the most relevant data that will be made available
  • Describe how you can best position this data to support your customers

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.