Mack Customer Relationship Management (CRM) Tool
This course will provide an introduction to customer relationship management, or CRM, and how the Mack CRM tool can assist sales professionals with managing their customers.
This course will prepare you to:
- Create new customer records,
- Plan and track customer communications,
- Monitor all customer relationship progress, and
- Share activities and results with managers
Training type: eLearning
Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.