Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Technical501411-04: Mack Data Links Diagnostics

Mack Data Links Diagnostics

The Mack Data Links Diagnostics course offers experienced service technicians the opportunity to learn in depth the processes required to properly use digital measuring devices to diagnose electrical and electronic faults directly related to vehicle control module-to-module communications.

Participants will follow the established diagnostic process during activities to increase consistent, accurate, and efficient diagnostics and interpretations. The classroom component focuses on increasing technician proficiency with an oscilloscope and identifying relevant data links information used in diagnostic and repair processes including Trucks Dealer Portal, Tech Tool, and wiring schematics.

Training type: In-person

Cost: See Navigator

Training days: 2

Test-out: Yes

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

*Two test-out attempts are permitted. Learners who earn a passing score will be charged an exam and certification fee. Learners who do not earn a passing score must register for the course. An exam fee will not be charged.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.