Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Technical501163: Mack Electrical Diagnostics

Mack Electrical Diagnostics

The Mack Electrical Diagnostics course provides service technicians with practical, hands-on activities analyzing and diagnosing various component and system failures within the context of probable diagnostic scenarios. Application of the diagnostic process is reinforced throughout the course.

Classroom activities focus on systems and tools used in the diagnostic and repair process including Trucks Dealer Portal, Impact, PTT 2.0, Electrical Schematics Viewer, eMedia and service bulletins.

Training type: In-person

Cost: See Navigator

Training days: 2

Test-out: Yes*

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

*Two test-out attempts are permitted. Learners who earn a passing score will be charged an exam and certification fee. Learners who do not earn a passing score must register for the course. An exam fee will not be charged.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.