Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500518: Mack – Exploring the Highway Market

Mack – Exploring the Highway Market

Upon completion of this module, participants will be able to:

  • Define the key terminology related to the highway market, including types of carriers and distribution models
  • Identify the different types of trailers used in the general freight market and their applications
  • Describe the significance of bridge laws and weight regulations in North America
  • Differentiate between the needs of highway customers and vocational customers
  • Summarize the key factors involved in calculating the total cost of ownership for highway customers
  • Recognize the challenges and opportunities in changing customer perceptions of Mack Trucks in the highway market

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.