Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500551: Mack Financial Services

Mack Financial Services

Upon completion of this course, participants will be able to:

  • Describe Mack Financial Services features, benefits, and value to the customer
  • Ask thoughtful questions to learn the customer’s financing needs
  • Use interest-promoting statements to help the customer see the value of MFS
  • Respond to customers’ objections

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.