Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Service500512: Mack Fleet Management Essentials

Mack Fleet Management Essentials

This course equips fleet managers with the advanced skills needed to deliver consistent, contract‑aligned service. It strengthens foundational maintenance and communication knowledge while building expertise in adaptive scheduling, effective use of fleet tools, dealership‑aligned coordination, warranty accuracy, and SLA‑driven performance improvement to reduce downtime and improve service outcomes.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.