COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales501162: Mack Getting to Know the Regional-Haul Customer

Mack Getting to Know the Regional-Haul Customer

This course will help you apply your spec’ing knowledge to effectively sell to the regional-haul customer profile.

After completing this course, you will be able to:

Describe the customer profile and typical pain points within the regional-haul truck segment
Address pain points and overcome objections by leveraging spec’ing expertise

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.