COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Technical501073-02: Mack Impact for Service: Module A

Mack Impact for Service: Module A

Upon successful completion of this course, participants will be able to:

Use three search methods to locate a chassis build record
Narrow a search by function group or filtered results
View and save a repair procedure document
Create and manage notes and bookmarks
Create an information concern report (ICR)
View components using the components tab

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.