Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Service501409: Mack Information Systems

Mack Information Systems

The virtual Mack Information Systems course provides service technicians with practical information covering critical dealer service information applications and resources. This course is presented as a series of 4 virtual sessions.

The course provides a comprehensive overview of all service information systems including Trucks Dealer Portal, Impact, eMedia, Schematic Viewer and Premium Tech Tool 2.0.

All four sessions must be attended to receive credit. Credit will apply to the instructor-led Information Systems class.

Training type: Virtual

Cost: See Navigator

Training hours: 4

Test-out: No

No-show and late cancellation fees apply. See Navigator for details.

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.