Mack Managing Workplace Conflict
Discusses strategies for managing conflicts with internal or external customers
- Demonstrate conflict management skills (address face-to-face, avoid office gossip, look for common ground, be curious)
- Demonstrate generational conflict management strategies
- Show where to find support at Mack Trucks
Training type: eLearning
Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.
Questions?
Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.