Mack Mack

COURSE CATALOG

Service500600: Mack Maximizing Survey Responses

Mack Maximizing Survey Responses

An overview of how to use the Qualtrics system to influence and increase the number and quality of CEM survey responses received. Upon completion, the participant should be able to:

  • Describe why maximizing responses is important
  • Define what customer information drives responses
  • Access and navigate the Distribution dashboard, the Invitations tab, and the Survey statistics

Training type: OLT

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