Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Technical501148: Mack mDRIVE Diagnostics

Mack mDRIVE Diagnostics

This course provides participants with practical, hands-on, guided activities using automated transmissions designed for current Mack trucks. Diagnostics include utilizing published service information from Trucks Dealer Portal, Impact, PTT, eMedia, and CBR. Technicians will diagnose, identify the root cause of failure, and correct the problem.

Training type: In-person

Cost: See Navigator

Training days: 2

Test-out: Yes*

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

*Two test-out attempts are permitted. Learners who earn a passing score will be charged an exam and certification fee. Learners who do not earn a passing score must register for the course. An exam fee will not be charged.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Open in Navigator

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.