Mack Mack


Technical500536: Mack Navigating Case Based Reasoning (CBR)

Mack Navigating Case Based Reasoning (CBR)

The Case Based Reasoning (CBR) system gives you the ability to search for diagnostic and service solutions in an intuitive and efficient manner. It is built on a platform that will continue to expand to cover more support-related areas and additional functionality.  Upon successful completion of this course, participants will be able to:

  • Navigate the CCMP platform for Case Based Reasoning
  • Locate published service information related to vehicle issues
  • Enter and complete diagnostic sessions from the CCMP
  • Locate and view previous diagnostic sessions for specific vehicles.

Training type: OLT

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.