Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Parts500542: Parts Information Systems

Parts Information Systems

This course serves as an introduction to and overview of the systems used in the parts department for various parts roles. Topics include:

TDP
Parts operations manual
Parts LinQ
Impact
eService
ASIST

PartsASIST
Aftermarket sales kit
AdBuilder
MAPP
Dealer Insights
Core management system

Training type: Virtual

Cost: See Navigator

Training hours: 1.5

Test-out: No

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.