Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales501669-01: Mack Pinnacle

Mack Pinnacle

This course provides a thorough introduction to Mack’s Pinnacle. Key features and benefits are reviewed. Users will have the opportunity to engage in a simulated sales conversation with a customer who is interested in the Pinnacle.
Objectives: After completion of this course, you will be able to:

  • Provide an overview of the Mack Pinnacle’s unique features and benefits
  • Share the value of the Pinnacle with your highway customers

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.