Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales501155: Mack Pioneer™ – Right Truck for the Job

Mack Pioneer™ – Right Truck for the Job

This course provides guidance on selecting the ideal Mack Pioneer truck model for various customer applications.

Upon completion of this course the participant should be able to:

  • Define the Mack Pioneer as the right truck for the job
  • Differentiate the Mack Pioneer models that are available
  • Match the models with their best-fit applications
  • Describe the value of the Mack Pioneer packaging strategy
  • Describe the process for selecting a powertrain package
  • Differentiate the aerodynamics packages
  • Differentiate the exterior and interior trim levels and describe the target audience for each
  • Differentiate the amenity, climate, and technology packages
  • Describe how active safety features are packaged
  • Describe how connected services features are packaged

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.