Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500550: Mack Protection Plans

Mack Protection Plans

Mack Protection Plans provide customers peace-of-mind, maximize their uptime and ensure them world-class service at any Mack dealership location. Mack Protection Plans keep your customer’s trucks in peak operating condition and provide the best possible residual value. This course introduces Protection Plans and Premium Maintenance Plans and provides interactive opportunities for sales professionals to match plans to customer needs during the initial sale process.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.