Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500764: Mack – Qualifying Used Truck Customers

Mack – Qualifying Used Truck Customers

In this course, you’ll learn how to quickly qualify used truck buyers so you can focus on buyers most likely to purchase.

After completing this module, you will be able to:

  • List the criteria of qualified used truck customers
  • Qualify used truck customers

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.