Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500767: Mack – Selling the Value of Used Trucks

Mack – Selling the Value of Used Trucks

After completing this module, you will be able to:

  • Communicate the value of reconditioned trucks
  • Promote the value of your dealership’s reconditioning process
  • Promote the value of your dealership’s certified techs
  • Sell the value and benefits of extended warranties
  • Sell the quality of your dealership’s inventory
  • Position your dealership as a trusted partner to create customers for life
  • Position yourself as the right sales professional for the customer’s truck business needs

Course type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

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Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.