Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500765: Mack – Selling Virtually

Mack – Selling Virtually

This job aid is designed specifically to provide sales professionals with recommended practices for selling in a virtual environment. It focuses on skills and tips specific to the unique process of selling inventory already on the lot. It begins with making an effective cold call all the way through setting up delivery of the truck to the customer. 

Upon completion, you will be able to use recommended practices for selling via phone, email, and walk around videos.

Training type: Document

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.