Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500552: Mack Trucks Sales Process

Mack Trucks Sales Process

The Mack Trucks Sales Process is an introduction to steps that will assist in organizing a salesperson’s efforts when selling our products. Each step of the process offers details to explain what salespeople typically do to execute each step and find success. Use this information to cultivate the process that works best for you and your dealership.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.