Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

EV500722: Mack Ultra Service Agreement

Mack Ultra Service Agreement

After completing this module, you will be able to:

  • Explain the difference between the LR Electric Standard Warranty and Ultra Service Agreement
  • Identify the benefits of the Ultra Service Agreement
  • Understand the coverage and services provided under the Ultra Service Agreement
  • Identify covered repair items under the Ultra Service Agreement

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.