Mack Mack


Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500772: Mack Used Sales Managers – Developing Your Team

Mack Used Sales Managers – Developing Your Team

As a manager, your team is your greatest asset. You’ll be measured by the quality of your team’s results, not yours–which means, as a manager, your people are your results. You win by helping your team win. In this course, you’ll focus on 5 skills that will help you develop your team to get results.

  1. Holding effective sales meetings
  2. Goal setting
  3. Conducting effective one-on-ones
  4. Performance coaching
  5. Celebrating wins

By completing this course, you will be able to:

  • Run effective sales meetings.
  • Set SMART goals.
  • Conduct effective one-on-ones with sales professionals.
  • Lead performance coaching conversations with their sales professionals.
  • Facilitate upskilling opportunities for their sales professionals.
  • Celebrate wins, big and small.

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.


Reach out to the Mack Trucks Academy team at to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.