Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales501657: MSS Virtual Training

MSS Virtual Training

This virtual course is a prerequisite to attend the Mack Sales instructor-led training. This virtual class is comprised of four 90 minute sessions.

Topics included in this virtual training include:

  • MSS
  • OM
  • Customer Database
  • Vehicle Delivery Tracker

Training type: Virtual

Cost: See Navigator

Training hours: 6

Test-out: No

Intended for: All new vehicle salespeople

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

To request in-person training contact your district sales manager or emailĀ support.academy.macktsp@macktrucks.com.

Courses may be changed, cancelled, or added based on demand. Always refer to Navigator for the most current session availability.

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.