Mack Mack


Service500677: Operational Efficiency Program

Operational Efficiency Program

The Operational Efficiency Advocate (OEA) program offers fixed operations personnel of select dealerships the opportunity to gain expertise in business process improvement. Using proven methodologies for collaborative issue identification and problem solving, participants will be prepared to positively impact the success of their Certified Uptime Dealer process.

Topics include:

  • Principles of process efficiency
  • Issue identification and problem clarification
  • Importance and application of metrics
  • Root cause analysis and attainable goal setting
  • Applied problem solving

Training type: VILT and ILT

Cost: $1,200 USD

Training hours: 24

Test-out: No

This program is available to select dealerships by invitation only. For more information contact your dealer uptime development manager.