Mack Mack
Mack Mack

COURSE CATALOG

Welcome to the Mack Trucks Academy Course Catalog. Click on any functional area to explore complete course listings and session descriptions.

Functional Areas

The Mack Trucks Academy Development Guide provides direction to learning and development content across five core functional areas: Parts, Sales, Service, Technical, and Warranty. Find courses aligned with your role at a Mack dealership by clicking on the links below.

Sales500557: Selling the Mack MD Series

Selling the Mack MD Series

Learn to prospect for and sell the Mack MD series.

Topics include:

  • Describe the medium duty truck market and applications
  • Distinguish between the heavy duty and medium duty truck markets
  • Identify target customers for the Mack MD Series
  • Compare and contrast the Mack MD Series to competitor offerings
  • Position the Mack MD Series as the clear choice against competitors
  • Identify appropriate financing options for the Mack MD Series customer
  • Locate key information to specify (spec) a Mack MD Series truck
  • Determine the ideal inventory to keep in stock for the Mack MD Series market
  • Outline warranty options for the Mack MD Series
  • Position the Geotab telematics system Pro Plan to the Mack MD Series customer

Training type: eLearning

Your ability to view this course in Navigator may be determined by prerequisite completion or curriculum availability. Visit Navigator for more information.

Open in Navigator

Questions?

Reach out to the Mack Trucks Academy team at academy-help@macktrucks.com to learn more about scheduling training. You can also check out the Development Plans to find specific certification level requirements.